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Frequently Asked Questions
Why all the talk about my new outdoor units refrigerant?
What is two stage cooling?
What is a variable speed furnace?
What is a heat pump?
What temperature should I set my Thermostat?
How can I control humidity in my home?
What is the recommended indoor humidity level for my home?
What is a BTU?
What’s a ton?
What is SEER®?
What is two stage heat? How will it benefit me?
What are the benefits to owning a maintenance plan?
Why buy a new system if my existing system works?
What is the difference in choosing a contractor? What is the difference in choosing a brand?
Why does my system have a size? What size do I need?
How important is my furnace filter?
Why does my water heater pop and crack when it is heating?
What is the most common time of day for a hot water heater to burst?
What should I do if my hot water heater bursts?
How often should I have my hot water heater flushed/drained?
What happens if my water heater is leaking?
Why is my hot water not working?
How long should a water heater last?
When I use my dishwasher, water backs up into the garbage disposal, why?
What can I put in my garbage disposal?
Is it a big deal if my toilet is running?
What causes my faucet to drip?
Why does my drain get clogged?
How can I prolong the life of all my plumbing fixtures and water heater?
How Do I Keep My Pipes from Freezing?
Why is My Water Pressure So Low?
Why Do My Drains Smell Horrible and How Do I Prevent This?
How Can I Lower My Water Bill Fast?
My Water Bill Just Went Up – What Should I Do?
I just purchased a house and am trying to get the power turned on. The power company said I have to have an electrician come out. What does the electrician need to do?
My bathroom receptacles (outlets) are not working, and I don’t see a GFCI. Where could the GFCI be located?
Where can I usually find GFCI circuits in my house?
Is GFCI and GFI the same thing?
Ground Fault Circuit Interrupters (GFCI)
I need to replace a breaker in my panel. Can I use any type of breaker?
The lights outside on my garage stay on all the time and I can’t find a switch. What’s the deal? (This also applies to a light that never turns on).
I want to install a freezer and/or fridge in my garage. Is it safe to plug it into a GFCI?
Why is my GFCI tripped sometimes when I go to check on my sump? Is there a safe way to correct this problem?
My outside receptacles are not working and I don’t see a GFCI out there. Where could it be?
I am thinking about installing a ceiling fan in place of a light fixture in my house. Is that safe?
I want to install Compact Fluorescent Lamp’s (CFL’s) or LED light bulbs in my house. Are they dimmable?
What does it mean when my smoke detector chirps occasionally?
My outside electrical service was damaged by storms and or trees. Is this something the power company is responsible for or am I?
How do I reset my breaker if it has been tripped?
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